Greater Toronto Language School Inc.
Last Updated: 03/12/2025
Greater Toronto Language School Inc. (“GTLS”, “we”, “our”, “us”) is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or participate in our SMS/text messaging services.
If you do not agree with the terms of this Privacy Policy, please discontinue use of our services.
1. Contact Information
Business Name: Greater Toronto Language School Inc.
Address: Mississauga, Ontario, Canada
Website: www.gtls-canada.com
Email: [email protected]
Phone: 437-988-3466
Authorized Representatives: Ken Fernandes or Amalia Koundourakis Soares
2. Information We Collect
We may collect the following categories of personal information:
a. Information You Provide to Us
- Name
- Email address
- Phone number
- Payment or billing information (if applicable)
- Inquiry details or application materials
- SMS opt-in or consent information
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Usage data through cookies or analytics tools
c. SMS/Text Message Information
If you opt-in to our SMS messaging:
- Your mobile number
- Message logs (date/time, delivery status)
- Preferences (opt-in/opt-out status)
We do not sell SMS/phone numbers or disclose them to third parties for marketing.
3. How We Use Your Information
We use personal information to:
- Provide language instruction services
- Register students, process applications, and communicate program updates
- Send class reminders, appointment confirmations, or school announcements
- Respond to inquiries
- Send SMS/text messages after obtaining your consent
- Protect the security and integrity of our systems
- Comply with legal or regulatory requirements
4. SMS/Text Messaging Policy (A2P Compliance)
By providing your mobile number and opting in, you agree to receive SMS/text messages from Greater Toronto Language School Inc., which may include:
- Class reminders
- Administrative alerts
- Application or registration updates
- School announcements
- Customer support messages
Message frequency may vary. Message and data rates may apply depending on your mobile carrier.
Opt-Out Instructions
You may opt out of SMS/text messages at any time:
- Reply STOP to cancel.
- Reply HELP for assistance.
- Email us at [email protected] or call 905-821-4842.
After you send “STOP,” you will receive one final confirmation message. No further messages will be sent unless you opt in again.
We do not share SMS consent or phone numbers with third parties for marketing or unrelated purposes.
5. How We Share Your Information
We may share personal information with:
- Service providers (e.g., payment processors, SMS platforms, website hosting)
- Government agencies when required for immigration, study permit, or compliance processes (only when applicable and authorized)
- Legal authorities when required to comply with Canadian laws
We do not sell personal information.
All third-party service providers are required to handle your information securely and only for the purpose for which it was disclosed.
6. Data Storage & Security
We use industry-standard security measures to protect your personal information. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security but strive to use best practices at all times.
7. Data Retention
We retain personal information only as long as reasonably necessary to:
Provide services
- Maintain academic records
- Meet legal, tax, or regulatory obligations
You may request deletion of your personal information subject to legal limitations.
8. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion
- Withdraw consent (including SMS consent)
- Ask how your data is used
To exercise rights, contact [email protected].
9. Cookies & Tracking Technologies
Our website may use cookies, analytics tools, or similar technologies to enhance user experience. You can disable cookies in your browser settings, but some website functions may not work properly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing personal information.
11. Children’s Privacy
GTLS does not knowingly collect personal information from individuals under the age of 13 without parental or guardian consent. If we become aware of such collection without consent, we will delete the information.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website, and the “Last Updated” date will be revised accordingly. Continued use of our services indicates acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact:
Greater Toronto Language School Inc.
Email: [email protected]
Phone: 437-988-3466
Address: Mississauga, Ontario, Canada